引用
制度信任的趨勢與結構:「多重等級評量」的分析策略
Discovering the Trends and Structures of Institutional Trust: The Pooled Ordinal Ratings Approach
作者:張苙雲(Ly-Yun Chang)、譚康榮(Tony Tam) | 首次發表於 2020-06-30 | 第 35 期 December 2005
DOI:https://dx.doi.org/10.6786/TJS.200512_(35).0003
研究論文(Research Articles)
論文資訊 | Article information
摘要 Abstract
目前製度信任的實證研究,無論在統計分析方法、資料相容性、和匯合研究發現的能力上都遇到困境,不僅限制了研究者的分析想像,更導致制度信任文獻資料、理論和實證研究之間存在著嚴重落差。本文針對以調查資料來研究制度信任所出現的困境,提出一個「多重等級評量」的分析策略,以等級邏輯迴歸模型為核心之測量和分析設計,有系統地回答以敘述統計所不能回答的問題。本文以台灣為例,運用前後含蓋十四年,三十五個資料檔的資料,闡明此一分析設計對拓展制度信任理論之潛力。模型分析所得之主要發現如下:一、1990到2003年間人們對制度的信任程度持續下降,且下降的速度在增加中;而同期間人際信任的走勢並不明朗。二、民眾對制度的信任程度依高低順序為:專業角色、非營利組織、營利組織、體制、政府組織、職位角色。三、制度失靈風險的因素考慮進來後,有助於推斷,相對於政府組織,為何民眾比較信任非營利組織和營利組織;相對於營利組織,為何民眾比較信任非營利組織。四、民眾以血緣、友緣和地緣形成的信任排序,固然明顯,然而陌生人則排在製度之後,成為最不受民眾信任的對象。

關鍵字:制度信任、人際信任、等級邏輯迴歸模型、台灣社會變遷
To advance the quantitative study of trust, we propose the pooled ordinal ratings approach as a versatile measurement and modeling framework. Based on ordered logistic regression model originally designed for panel data, the proposed strategy makes much better use of the available data and allows more penetrating analysis of central questions than are possible with conventional descriptive techniques. For illustration, we apply the approach to a large pooled data set drawn from 35 surveys conducted in Taiwan over 14 years. Four major findings were obtained: (1) The trust placed by the public in Taiwanese institutions has undergone a steady decline between 1990 and 2003, a trend not evident for trust in natural persons; (2) In descending order, the most trusted institutions are professional roles, non-profit organizations, for-profit organizations, institutional system, the government, and official positions; (3) Types of institutional failure (particularly remedial mechanism) can statistically explain why the public trust non-profit and for-profit more than government organizations, and trust non-profit more than for-profit organizations; and (4) Relative to trust in natural persons, overall institutional trust is low except when compared to trust in strangers.

Keywords: institutional trust, personal trust, ordered logistic regression, Taiwan social change
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